Ukraine - Assistance and accomodation

Information for individuals benefiting from public assistance in Italy due to the emergency caused by the war in Ukraine now online

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On this page, you will find detailed information about the opportunities available to those benefiting from public assistance in Italy as a result of the humanitarian emergency caused by the war in Ukraine. 2025 will be a transition year featuring important deadlines and significant changes to the existing support measures.
The following questions and answers clarify the latest news regarding housing assistance, financial contributions, and health rights for Ukrainian citizens in our country. Specifically, this information helps understand how current reception processes within the facilities made available by Italian authorities will evolve, including the option for individuals to receive a contribution. Additionally, it helps understand how and when specific extraordinary economic support measures will come to an end, aligning assistance with the standard provisions currently established by Italian law.

The main deadlines, application submission procedures, and available resources within the Italian reception system are also outlined. It is crucial to read each point carefully to understand the necessary actions to take in 2025. This begins with identifying the need for assistance for individuals currently residing in public facilities, which must be addressed by January 15.

For the Ukrainian version, please follow this link: Питання та відповіді

By January 15, 2025, the third sector body or the hotel accommodating you will conduct an assessment on behalf of the Civil Protection Department to identify any assistance needs of the residents. After gathering this information, the current widespread reception system will be evaluated for restructuring, and other accommodation options will be explored after January 31, 2025. Therefore, starting on February 1, it is unclear if you will stay in the same place.

During the identification phase, you will be required to fill out a form where you can indicate your need for public assistance until June 30, 2025.

If you still need housing and additional public assistance, you may have to relocate. Reception services will be available nationwide until December 31, 2025. However, starting from February 1, 2025, the support provided may be in a different region or location than where you were hosted until January 31.

If you no longer require public assistance, you can apply for the "extraordinary exit contribution." This contribution is provided as a one-time payment by the Civil Protection Department. To qualify for this contribution, you must leave your current housing facility by January 31, 2025.

No, the "extraordinary exit contribution" can only be granted once.

The "extraordinary exit contribution" is set at 250 euros per person. If a household comprises three members, a 20% reduction will apply. For households with more than five members, the reduction increases to 30%. Additionally, the total contribution from a household cannot exceed 1,200 euros.

You can request the "extraordinary exit contribution" for yourself and your family members through the platform available at https://www.protezionecivile.gov.it/en/ starting in the second half of January 2025.

You can request the "extraordinary exit contribution" by January 31, 2025.

No, it's not possible. The subsistence allowance, which amounts to 300 euros per person for three months, is only available to individuals in autonomous accommodation. This means they cannot receive public assistance from facilities provided by the State. On the other hand, the "extraordinary exit contribution" is designed for those leaving a widespread reception facility or any other state-funded accommodation.

Yes, you can apply for the subsistence allowance if you have been granted a residence permit for temporary protection by January 31, 2025, and have not already received the allowance.

You will need your tax code to proceed. You can find it on the receipt issued by the Italian Police when you applied for the residence permit for temporary protection or on the residence permit itself. If you have not received your tax code or have lost your receipt, please get in touch with the Police Station for assistance.

Additionally, you will need an email address and a mobile phone number. If you do not have your own, you may use the email and mobile phone number of a family member or friend, but they must regularly check their communications concerning you.

You must apply for the subsistence allowance by February 20, 2025. Applications submitted after this date will not be accepted.

If you apply for the subsistence allowance in 2025, you can apply for the second and third monthly payments by April 20, 2025.

If you hold temporary protection status, you have been assigned a tax code and are eligible for public health benefits. For more information on how to register for the Italian National Health Service, please contact the local health authority (ASL) nearest to your home.

The Ministry of Interior's Department for civil liberties and immigration will maintain the existing measures for unaccompanied foreign minors until December 31, 2025.